Successful Conflict Management Workshop

August 19, 2022August 19, 2022 Carol Smith

The NRC hosted the ABDO Conflict Management workshop this week. The workshop was well attended and feedback has been positive.

Yesterday I attended a course held by ABDO, ‘How to resolve conflict in the workplace’ This has been the first face to face since before covid, and I felt apprehensive. There was no need, Antonia and Steve were very welcoming, and to meet again with other opticians experiencing similar day to day challenges was also welcomed. We were two small groups discussing openly and comfortably how workplace conflict can arise and also be resolved without too much emotional turmoil. There was also the added bonus of CPD. I would recommend the course to all managers/owners of practice, especially if you have found yourself in your current role by default.
Marie Barnes

EXCELLENT rating
Based on 26 reviews

We have used the meeting facilities at ABDO on numerous occasions. The staff are extremely warm, welcoming and accommodating (huge shout out to Mat Stringer, nothing is too much trouble). The facilities are excellent and the rooms are always set up exactly as requested. I would have no hesitation in recommending this as a meeting venue.

Yvonne LEA

21/03/2024

The venue is a perfect location, facilities are great with spacious rooms and everything you need for your event. Staff are really helpful and can't do enough for you. Will use again.

Shirley SMITH

29/02/2024

Had an amazing couple of days at the NRC for the FQE practical revision event. Staff were very welcoming, friendly and approachable and I feel a lot better about the upcoming exams. The layout and aesthetics of the building are incredible. However, the highlight of my day was the lush lunch packs that we got for both days, amazing! Special shout out to Matt Stringer who provided me with a goody bag full of left over cakes!

Katie Martin

14/02/2024

Amazing couple of days at the NRC for the practical revision sessions. Staff were incredible, very knowledgeable, friendly and approachable! Invaluable in preparing for my final examinations. Incredible location, design of the building and interior is lovely, and so clean!

emelye c-p

14/02/2024

Superb Venue. Very bright, exceptional Professional Staff, Spacious and Close to Birmingham City Centre.

richard fowler

10/02/2024

Held our first conference here on Monday running five simultaneous streams of education. The venue is great with easy parking but above all, the staff are excellent. Nothing was too much trouble and the day ran flawlessly. Big thanks to Matt and the team.

ian beasley

29/11/2023

I have been a delegate using this centre for the last 4 years, year on year for a variety of reasons and events. Regardless of type of event, reasons for the event, the consensus is it is adaptable for the requirements of the individuals, businesses and sponsors. The location is brilliant. You have several nearby hotels within a 1 mile radius for overnight stay whilst also not being far from various methods of transport including the M6, Birmingham train station, Birmingham Airport and other connecting Motorways such as the M5 and M42. They have several floors available to be tailored to your requirements, with a very modern hot drinks dispensing machine for you and your delegates attending and equally technogically advanced for your needs of your meetings and/or conferences. Mat Stringer and his team are the brains behind the operations and he will go the extra mile to ensure you're welcome and you're set up for the day, even if you're having technical difficulties, he is there. It takes just one phone call or email to have that discussion which will revolutionise how you hold conferences for you and your businesses.

Google “CaptFatNeck” Review

31/10/2023

The NRC is a fantastic place, not only for Opticians. Great meeting space for any working group, easy to access and great views over the city. The staff are super helpful, 5 stars!

Mark Chatham

26/10/2023

We recently hosted a course here and wouldn't have changed a thing. Facilities were exactly what we needed, venue was clean and tidy, staff were lovely and friendly, and nothing was too much trouble at all. Very much looking forward to returning in a few weeks

Jordan Froude

13/10/2023

This place is an amazing resource. The quality and design of the clinic rooms are really professional and they almost feel like a boutique hotel. The attention to detail and service from both Matthew and Rebecca was also exceptional. A great place for learning. Thank you.

Edel Duffy

03/10/2023

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